MDA
Compliance Plan
It is MDA's
policy to operate as a good corporate citizen and comply with all the
laws and regulations applicable to its business at all governmental
levels. This policy applies to Metro Denver Anesthesia, P.C. and to all
employees and agents.
To this end, MDA
has developed a comprehensive Compliance Plan.
Compliance Plan
I. SCOPE AND
IMPLEMENTATION
This Corporate
Compliance Program (the "Compliance Program") applies to Metro Denver
Anesthesia, P.C. (the "Corporation") and to all employees and agents of
the Corporation. It is the policy of the Corporation to operate as a
good corporate citizen and comply with all the laws and regulations
applicable to its business at all governmental levels. Compliance with
all applicable federal state and local laws will be monitored under
this Compliance Program. In implementing this Compliance Program,
particular attention and, as necessary, resources shall be given to
insure compliance with the laws and regulations administered by the
Health Care Financing Administration and Office of Inspector General of
the Department of Health and Human Services ("HHS OIG"), and the
ethical standards applicable to the practice of medicine.
II. STANDARDS OF
CONDUCT
The medical
welfare and treatment of a patient is always the first priority of the
Corporation.
A.
Medicare and Medicaid Billing. The Corporation shall comply with all
laws, regulations and policies of the Health Care Financing
Administration and the Medicare Carrier that govern billing Medicare
for services. The Corporation shall also comply with all state laws and
regulations applicable to Medicaid billing. Federal law imposes a civil
monetary penalty on anyone for knowingly presenting to any federal
health care program a claim for an item or service that a person knows
or should know was not provided as claimed, uses an inappropriate
billing code resulting in a greater payment than the proper code, is
false or fraudulent, or is for items or services that are not medically
necessary. It is the policy of this Corporation that all claims for
medical services submitted for payment to Medicare or Medicaid shall
accurately and correctly identify the services performed, including the
use of appropriate ICD-9-CM codes for patient diagnosis and appropriate
CPT (emphasizing CPT-4 Codes commonly referred to as ASA Codes) or
HCPCS codes for the procedures, services or supplies provided. The
employees of the Corporation responsible for Medicare and Medicaid
billing shall comply with all requirements for billing and shall report
to the Corporation's Compliance Coordinator any failure to follow such
requirements as soon as possible after discovering the failure.
B.
Anesthesia Policies and Procedures. The Corporation shall establish
policies and procedures for: pre- and post-anesthesia evaluation;
monitoring of patients, patient and employee safety, care of equipment,
storage of anesthesia agents and administration of anesthesia unless
such care and storage is the responsibility of a third party (i.e.
hospital, ambulatory surgery center). Policies and procedures shall
conform to governmental or hospital requirements or guidelines, as
applicable. The corporation does not employ CRNAs on the date of the
adoption of this Compliance Plan. However, it is contemplated that the
Corporation may retain CRNAs in the future. This Compliance Plan and
Program is intended to guide the Corporation both before and after the
Corporation retains CRNAs. For each patient for whom a physician shall
bill Medicare of Medicaid, the physician shall:
1.
Perform a preanesthetic examination and evaluation. As always, all
patients will be evaluated by an anesthesiologist before surgery. In
the event the Corporation employs or retains a CRNA or RN to perform
the initial exam and evaluation, a MD will re-evaluate the patient and
cosign the pre-op interview. The anesthesiologist or CRNA providing the
anesthesia will continue to time, sign and date the box in the lower
right corner of the anesthesia interview form to verify review of all
information immediately before induction of anesthesia or take such
other action as is appropriate as billing requirements change. The CRNA
and anesthesiologist will also verify that the interview and all
pertinent information, including vital signs, lab, CXR, and EKG have
been seen.
2.
Prescribe the anesthetic plan. The anesthetic plan, as discussed with
the patient and/or the patient's family, will be recorded on the
anesthetic interview form. As above, when performed by other than a MD,
the anesthesiologist will prescribe the anesthesia plan and sign the
interview form. The plan will include type of anesthetic and any other
special consideration such as special monitoring and post-op pain
relief choices.
3.
Personally participates in the most demanding procedures in the
anesthesia plan, including induction and emergence. In the event a CRNA
is responsible for a Medicare patient, the CRNA will page or otherwise
attempt to contact the MD responsible for supervision of that patient,
before induction of an anesthetic. This will be done well enough in
advance that the anesthesiologist can always be present. The CRNA will
document that the anesthesiologist was present and the anesthesiologist
will cosign or initial the induction note as well as sign the
anesthesia record to document that presence. The anesthesiologist will
again be voice paged on emergence so that he/she may be present. Again,
this will be done well enough in advance that the anesthesiologist can
always be present. This presence will be documented by both CRNA and MD
as for the induction. This is a change in documentation procedures
only, not a change in our medical practice or management of the patient.
4.
Ensures that any procedure in the anesthesia plan that he or she does
not perform, is performed by a qualified individual. If the Corporation
does retain the services of one or more CRNAs, a file of all CRNA
licenses, certification and hospital privileges shall be maintained in
the Corporation's business office. The anesthesiologist supervising a
given case will determine which procedures will be performed by the
assigned CRNA.
5.
Monitors the course of anesthesia administration at frequent intervals.
The anesthesiologist will be responsible to maintain a presence in the
operating room for a particular case based on an individual
determination of that patient's needs. The time spent in direct contact
will, of course, vary based on type of surgical procedure, patient
stability, underlying medical condition. The CRNA is responsible for
paging the anesthesiologist responsible at any time and for any reason
he/she feels the anesthesiologist's presence is necessary.
6.
Remains physically present and available for immediate diagnosis and
treatment of emergencies. This statement is clear and obvious. Medicare
does provide some guidance as to what an anesthesiologist may do while
supervising anesthesia services in the operating room. This "guidance"
is explained below in the paragraphs that follow item 7.
7.
Provides post-anesthetic care. An anesthesiologist shall always be
available for PACU care - usually the anesthesiologist on call. In
PACU, as well as for all medically directed procedures, the
Corporation's practice allows considerable back-up coverage. As the
above paragraphs note, another anesthesiologist employed by the
Corporation can provide parts of the coverage to an individual patient.
When this occurs, the anesthesiologist providing that service should
always be clearly documented.
"If
anesthesiologists are in a group practice, one physician member may
provide the pre-anesthesia examination and evaluation while another
fulfills the other criteria. Similarly, one physician member of the
group may provide post-anesthesia care while another member of the
group furnishes the other component parts of the anesthesia service.
However, the medical record must indicate that the services were
furnished by physicians and identify the physicians who rendered them.
The direction of
not more than four concurrent anesthesia procedures may be a physician
service reimbursable if the physician does not perform any other
services during the same period of time. (See exception noted below.)
In all cases in which medical direction is furnished, the physician
must be physically present in the operating suite.
EXCEPTION:
Addressing an emergency of short duration in the immediate area, or
administering an epidural or caudal anesthetic to ease labor pain, or
periodic, rather than continuous monitoring of an obstetrical patient,
does not substantially diminish the scope of control exercised by the
physician in directing the administration of anesthesia to the surgical
patients. It does not constitute a separate service for the purpose of
determining whether the medical direction criteria are met. Further, a
physician may receive patients entering the operating suite for the
next surgery while directing concurrent anesthesia procedures or
checking or discharging patients in the recovery room and handling
scheduling matters without affecting reasonable charge reimbursement.
However, if the physician leaves the immediate area of the operating
suite for other than short durations, devotes extensive time to an
emergency case or is otherwise not available to respond to the
immediate needs of the surgical patients, the physician's services to
the surgical patients are supervisory in nature."
The physician
shall perform the procedure personally or direct no more than four
anesthesia procedures concurrently and shall not perform other services
while he or she is directing the concurrent procedures. Further,
Physician shall not bill Medicare, Medicaid, or any other federally
financed health care programs for services that are not medically
necessary. The physician shall personally record billing information
regarding each patient under the care of physician in accordance with
the prescribed practices of the Corporation.
Risk Areas:
There are many categories and forms of non- compliant behavior which
could put the group at risk and physicians should be vigilant in
avoiding all of them. Based on the group's specialty however, the
following areas should be of particular concern to group members:
8. The
Reporting of Anesthesia Times: For purposes for billing, physicians
will report the actual time spent face-to face with patients. They will
be careful not to round times to the nearest five-minute increment. The
anesthesia start time for surgical cases will reflect the time they
began induction of anesthesia, whether in the operating room or an
equivalent holding area, and the anesthesia end time will correspond to
the time responsibility for the patient was transferred to the PACU or
ICU staff such that the total anesthesia time will represent the total
time the anesthesiologist had the patient under his or her direct care.
For obstetric
anesthesia cases involving the management of an epidural catheter, the
physicians will be careful to document actual time spent face-to-face
with the patient. Physicians should note the actual number of minutes
spent inserting an epidural, if applicable, the actual times spent
following up on patients with in situ epidurals and the actual time
spent with the patient during delivery.
9. The
Medical Appropriateness of Invasive Monitoring: Physicians understand
that it is inappropriate to submit a charge for the monitoring or use
of an arterial line, a Central Venous Pressure line or a Swan-Ganz
catheter inserted by a physician who is not a member of MDA. To ensure
compliance with this policy all physicians who work with invasive
monitoring will confirm, in writing, on the anesthesia record, that any
catheters indicated were inserted by them.
10.
Unbundling of Independent Procedures: Medicare intermediaries have been
instructed by HCFA to screen claims involving multiple types of
service, e.g. a claim involving both an anesthesia charge and a charge
for invasive monitoring or a charge for an acute pain management
service such as an epidural narcotic injection. Many combinations of
specific charges are considered inappropriate because they represent
"unbundling." The following are specifically to be avoided by MDA
physicians:
- Epidural
narcotic injections are not considered billable if they involve the
injection of narcotics into a catheter which was used as the primary
mode of anesthesia for the management of the case;
- CVPs are not
considered billable if they are used as the introducer for Swan-Ganz
catheters;
- Naso-gastric
tubes are not considered billable.
11. The
Use of Evaluation and Management Codes: Physicians should recognize
that the use of Evaluation and Management codes (E/M codes) represents
a special point of compliance vulnerability for the group. Physicians
agree not to exercise "default coding," a practice whereby a specific
E/M code is always selected to describe the evaluation of a patient for
a block procedure. Instead they agree to consider the following six
criteria in their selection of an appropriate code for each patient:
- Whether the
patient is a new or established patient;
- Whether the
services are performed on an in- or out patient basis;
- Whether the
evaluation meets the criteria for a consult;
- The nature and
extent of the history performed;
- The nature and
extent of the physician examination; and
- The level of
medical decision-making.
12. Pain
Management Billing: In addition to the careful selection of E/M codes,
physicians who perform pain management services should make a concerted
and ongoing effort to ensure that the codes they report for billing
reasonably and accurately describe the services rendered. They should
seek out periodic validation that the primary payors in the area
recognize and reimburse the codes submitted.
13.
Appropriateness of Service and Billing: Physicians should avoid default
billing patterns, i.e. any assumptive billing which does not correspond
to actual services rendered. An example of this would be the physician
who routinely billed for follow-up visits for patients with epidural
catheters whether or not he or she had had a chance to see and evaluate
the patients and write a note in the chart.
14.
Documentation of Services Rendered: Physicians should understand that
if their charges were audited there would be a careful review of the
documentation for each charge. The auditor will, most likely, take the
position that if the service was not documented it did not take place.
This is especially true of the use of E/M codes, where the chart must
demonstrate the basic requirements for the selection of the code
submitted. This is equally true of anesthesia times, however, where the
notes section should support the anesthesia start and end time.
15. The
Waiving of Co-Payments and Deductibles: The Health Care Insurance
Portability and Accountability Act of 1996 specifically prohibits the
routine waiver of co-payments and deductibles by physicians. The intent
of the law is to prohibit physicians from giving patients a greater
financial discount than their insurance companies. This effectively
precludes the use of "professional courtesy" or "insurance only" in
these cases. Financial hardship is an acceptable reason for waiving a
patient balance, but professional courtesy is not.
16.
Billing Service Compliance: The group agrees to only do business with
billing services which maintain an effective internal compliance plan
and which can provide the group periodic feedback concerning compliance
matters.
17.
Compliance with Credentialling Requirements: Physicians agree to make
every effort to work with the billing office staff to ensure that they
are appropriately credentialled with all payors with which the group
has contracts. They understand that this involves both the prompt
processing of credentialling paperwork as well as the furnishing of
copies of all critical documents such as medical licenses, diplomas and
Board Certification certificates. In addition they, also should
understand that credentialling is ultimately a physician responsibility.
C.
Medicare and Medicaid Fraud. Federal law prohibits knowingly and
willfully soliciting payment or offering to make payment of anything of
value for the purpose of inducing a referral of any form of care
reimbursable under Medicare, Medicaid or any other Federally financed
health care program. All employees shall strictly comply with this
prohibition. Any employee who becomes aware that an employee of the
Corporation has solicited payment or offered to make any type of
payment for the referral of work reimbursable under Medicare, Medicaid
or any other Federally financed health care program shall report such
conduct to the Corporation's Compliance Coordinator as soon as possible.
D.
Health Care Fraud. Federal law also prohibits knowingly and willfully
defrauding any health care benefit program, knowingly and willfully
obtaining money from a health care benefit program by means of false
pretenses or knowingly and willfully making a false statement in
providing or billing health care services. A health care benefit
program means any public or private plan which pays medical benefits,
therefore, it includes Medicare, Medicaid, CHAMPUS, and other Federally
financed health care programs, state employees health care programs and
all forms of private health insurance. All employees shall strictly
comply with this prohibition. Any employee who becomes aware of conduct
by any employee of the Corporation, which he or she believes violates
this prohibition, shall immediately report such conduct to the
Corporation's Compliance Coordinator.
E.
Patient Care. Patient care is of primary importance to the Corporation
and it is the policy of the Corporation to provide appropriate care for
each of its patients in accordance with applicable laws and the ethical
standards applicable to the practice of medicine. Employees shall
maintain confidential the records of patients and shall only disclose
patient records as authorized pursuant to the Corporation's policies
regarding patient records and confidentiality. If an employee believes
any conduct violates these policies, he or she should immediately
report such conduct to the Corporation's Coordinator.
F.
Contracts and Business Relationships. As a business entity, MDA, has
negotiated and will continue to negotiate numerous contracts and
agreements on behalf of all member physicians. Such agreements may
include professional service agreements, reimbursement arrangements
with payors and benefits arrangements. While individual physicians may
not agree with all provisions of every agreement they must understand
that they are, nevertheless, obligated to know about, understand and be
bound by such agreements.
1.
Self-referrals and kickbacks: Federal law specifically prohibits
the acceptance of kickbacks or financial inducements to provide
services. An anesthesiologist who routinely waives the co-payment or
deductible liability of a specific surgeon or a member of that
surgeon's family could be construed as just such an inducement.
2. Anti-trust:
Physicians should understand that it is a violation of federal law to
discuss their fees with members of other groups in the area. They must
be careful not to engage in any discussions, meetings or actions which
could be construed as collusive or which might be construed as
anti-competitive or price-fixing.
The Corporation
may from time to time adopt additional, specific Standards of Conduct
under this program which it will circulate to employees of the
Corporation. In addition, the Corporation has established and
maintained policies and procedures not set forth in this Compliance
Program. The additional practices, procedures and policies of the
Corporation are an integral part of the Compliance Program of the
Corporation and employees are expected to comply with all such
practices, procedures and policies. All employees are expected to act
in accordance with the law and seek guidance from a Compliance
Coordinator or officer of the Corporation if in doubt as to the
legality of any conduct.
III. COMPLIANCE
COORDINATOR
A.
One or more Compliance Coordinators shall be appointed by the Board of
Directors of the Corporation. All employees shall be notified of such
appointment and of any change in the Compliance Coordinator appointed
by the Corporation. The Compliance Coordinator, on behalf of the
Corporation, shall have overall responsibility to oversee compliance
with the standards of conduct established for the Corporation and to
oversee the proper functioning of the compliance procedures established
under this Compliance Program.
B.
The Compliance Coordinator shall oversee the communications of this
Compliance Program and the standards of conduct to all employees of the
Corporation on at least an annual basis. The Compliance Coordinator
shall coordinate with appropriate management personnel training for
staff regarding appropriate issues in the Corporation's Standards of
Conduct.
C.
The Compliance Coordinator shall establish and publicize a system
permitting employees to submit anonymous reports of suspected
misconduct, as well as publicizing that an employee can communicate
suspected problems directly to the Compliance Coordinator.
D.
The Compliance Coordinator and the Corporation shall periodically
review the Corporation's Medicare, Medicaid and other health care
services billing procedures, its procedures for obtaining opinions of
counsel on proposed transactions or activities that may raise questions
under the Medicare and Medicaid laws, health care fraud laws,
anti-trust laws, or other laws, and its procedures for entering into
agreements with other providers that may raise legal issues. The
Corporation shall periodically review the HHS OIG Fraud Alerts with the
Compliance Coordinator and its legal counsel; the Corporation shall
take reasonable action to correct conduct criticized in such Fraud
Alerts, if applicable, and to prevent such conduct from recurring in
the future.
The Compliance
Coordinator shall coordinate appropriate periodic review and audit to
ensure the Corporation and its employees are complying with its
standards of conduct, and applicable laws and regulations. Billing
practices shall be a specific focus of periodic audits. The Compliance
Coordinator shall report the results of the review and audits to the
Board of Directors and recommend, if necessary, appropriate changes in
such procedures to the Board of Directors or any committee designated
by it for said purposes.
E.
The Compliance Coordinator shall see to it that reports of suspected
misconduct or impropriety relating to the Corporation's operations or
practices are promptly and thoroughly investigated in accordance with
this Compliance Program and procedures approved by the Corporation's
Board of Directors. Where appropriate, disciplinary sanctions will be
imposed in accordance with this Compliance Program.
F.
The Compliance Coordinator shall maintain appropriate records of
actions taken in connection with this Compliance Program, including
appropriate records of audit or investigation results, to establish the
Corporation's efforts to comply with the law. All of such records shall
be reviewed by the Corporation's legal counsel prior to disclosure to
any third-party for any reason to ensure no disclosure will violate any
confidentiality requirement.
G.
The Compliance Coordinator shall have the authority to take such other
actions as are necessary and appropriate to implement and improve the
Compliance Program on behalf of the Corporation.
IV. DELEGATIONS
OF AUTHORITY
It is the policy
of the Corporation that it will not employ or delegate authority to
individuals the Corporation knows do not meet its standards for honesty
and integrity. The Compliance Coordinator shall periodically review the
delegations of discretionary authority within the Corporation to
determine whether any current delegation violates corporate policy. In
conducting such review, the Compliance Coordinator may rely on
information in personnel files, on the opinions of managers and other
personnel of the Corporation, and on other available information.
V. COMMUNICATION
OF STANDARDS AND PROCEDURES TO EMPLOYEES
Employees and
agents of the Corporation shall be provided with a copy of this
Compliance Program. At least annually, the Corporation shall review
this Compliance Program with its employees, emphasizing the importance
of complying with Medicare, Medicaid and other federal statutes
affecting the Corporation. This educational program shall reinforce the
Corporation's policy that strict compliance with the law and this
Corporate Compliance Program is a condition of employment. The
Compliance Coordinator will emphasize to employees that employees will
not be penalized for reporting in good faith improper conduct to the
Compliance Coordinator, either directly or anonymously.
Records of the
education programs shall be maintained by the Compliance Coordinator.
VI. RESPONSE TO
VIOLATIONS
A.
If any employee of the Corporation becomes aware of any practice (or
omission) that involves a violation or potential violation of a
federal, state or local law, or other violation or potential violation
of this Compliance Program, then the employee must report such practice
or omission as soon as possible to the Compliance Coordinator.
B.
No employee will suffer any penalty or retribution for good faith
reporting of any suspected misconduct or impropriety.
C.
Any report of misconduct or impropriety may be made directly or
anonymously to the Compliance Coordinator
D.
Strict compliance with this Compliance Program and the Standards of
Conduct set out in this Program is a condition of employment by the
Corporation.
E.
It is the policy of the Corporation that the Standards of Conduct set
forth in this Compliance Program shall be consistently enforced through
prompt, appropriate disciplinary mechanisms. Disciplinary actions may
be up to and including dismissal. Disciplinary action may be imposed on
employees who violate the law and may also extend, as appropriate, to
individuals responsible for the failure to detect or report an offense.
F.
The Compliance Coordinator is available for any questions an employee
of the Corporation may have concerning the application of any law,
regulation, or standard of conduct to the Corporation's operations and
practices.
G.
Any employee who learns of a violation of any law, regulation or
standards of conduct shall report the violation to the Compliance
Coordinator. Whenever the Compliance Coordinator receives information
regarding a possible violation of any applicable law or regulation, the
Compliance Coordinator shall report such information to the
Corporation's legal counsel, then the Compliance Coordinator shall take
appropriate steps to examine information and conduct the investigation
necessary to determine whether an actual violation has occurred. The
Compliance Coordinator shall recommend to the Corporation an
appropriate course of action, and the Corporation shall render a timely
decision with respect to such recommendation. The Corporation shall, as
appropriate, request the assistance of its legal counsel in conducting
such investigation or in taking the necessary follow-up action.
H.
It is the policy of the Corporation, that, if a violation of any
applicable law, regulation or standard of conduct relating to the
business of the Corporation is detected, the Corporation shall take all
reasonable steps to respond appropriately to the violation and to
prevent further similar violations. The action taken may consist of
revising this Plan to prevent the occurrence of future violations,
revising or increasing the Corporation's auditing procedures, removing
or reassigning personnel, modifying employee training, or reporting
conduct to the appropriate governmental agency. If, after investigation
and consultation with the Corporation's advisors, the Corporation
determines that it has received an overpayment from a federally funded
health care program, the Corporation shall make prompt restitution of
the overpayment to the appropriate program.